Anita Morgan, senior manager, claims, TD Insurance (left), and Rupinder Khullar, district vice-president, Canadian personal banking, at TD Bank Group.Supplied
From the moment Anita Morgan joined TD Insurance, part of TD Bank Group — starting out in sales in 2018 — her career path has been anything but linear.
“I was able to work with so many different stakeholders and learn different areas of the business,” says Morgan, currently senior manager, claims, TD Insurance. “TD Insurance gave me the space to grow and to gain the experience I needed to reach my career goals.”
After moving through various roles in underwriting, account management and retention/ acquisition, she accepted a leadership position in insurance claims — a challenge Morgan found deeply fulfilling.
“I am so grateful to lead a team of people who are able to make that human connection and help clients recover during some of their most challenging times,” says Morgan.
She attributes much of her success to the mentors and sponsors she’s had along the way. Now she’s paying it forward, coaching others into leadership roles and co-leading the TD Insurance Black Employee Network — a voluntary employee resource group (ERG) offering colleagues a space to network and build community — where she’s also able to mentor colleagues.
“As a Black woman, I think about those who are coming up behind me, who need to see somebody that looks like them and say, ‘If you can do it, I can do it,’” says Morgan, who grew up in Trinidad and Tobago. “I’m proud to see people do well and move on to bigger things.”
Like Morgan, Rupinder Khullar credits the TD mentorship culture for helping her grow professionally. Khullar, who began her career as a customer service associate nearly two decades ago at TD, currently serves as district vice-president, Canadian personal banking, where she leads 13 branches and nearly 300 colleagues in the Greater Toronto Area.
“I wouldn’t be here without the mentorship, guidance and support that came in the form of peers, leaders and mentors at TD,” says Khullar. “It’s really important to me to help others grow, to support and challenge them.”
Khullar is actively involved in the TD Diversity and Inclusion Leadership Council as well as the Women at TD ERG — both as a recipient and a mentor supporting other colleagues.
“When I reflect back on how I got involved in this work, I think it’s because I wanted to pay it forward,” she says. “That’s a big part of my own career journey as well as the culture of TD.”
One of Khullar’s childhood memories is of going to a bank with her parents when they opened their first bank account in Canada and how that helped support the family’s financial future.
“We play an important role in supporting newcomers to Canada with financial advice and services,” says Khullar. “We’re here to help guide our clients through their financial journey with confidence.”
It’s very important to both Morgan and Khullar that TD helps remove barriers and clear pathways for all through meaningful interactions with the communities served. One of those ways is through the TD Employee Giving Campaign.
“Each colleague has the opportunity to give back to charitable organizations that they wish to support,” says Khullar. “It’s part of who we are as colleagues — how we live, work and play in our communities.”
Likewise, Morgan has led hands-on community efforts through the TD Multicultural Network ERG, working with WoodGreen, a social services agency in Toronto, as well as serving on the board of the Ebony Women International Insurance Network.
“Our success is based on helping TD clients and communities thrive,” says Morgan. “What I love about TD is they don’t just say it, they actually put it into action.”
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Advertising feature produced by Canada’s Top 100 Employers, a division of Mediacorp Canada Inc. The Globe and Mail’s editorial department was not involved.