Skip to main content
Open this photo in gallery:

A U.S. District judge ruled that two Amazon executives were liable for any deceptive practice violations the FTC proves at trial.SAMEER AL-DOUMY/AFP/Getty Images

Amazon violated consumer protection law by gathering Prime subscribers’ billing information before disclosing the service’s terms, a judge ruled on Wednesday, handing the U.S. Federal Trade Commission a partial win.

The ruling by U.S. District Judge John Chun in the case accusing Amazon AMZN-Q of deceptive practices to generate Prime subscriptions puts the company at a disadvantage at trial, though a company spokesperson said it had done nothing wrong.

The FTC is poised to argue that the online retailer signed up tens of millions of customers for Prime without their consent, and thwarted tens of millions of cancellation bids through complex cancellation methods.

The agency says those actions violated the Restore Online Shoppers Confidence Act (ROSCA).

“Today’s decision affirms that Amazon defrauded American consumers by failing to disclose all terms of prime before collecting consumers’ payment information,” said Chris Mufarrige, head of the FTC’s bureau of consumer protection.

“The Trump-Vance FTC intends to make them whole.”

Union leaders to meet with Amazon workers at Delta, B.C., facility ahead of bargaining

The judge also ruled that two Amazon executives were liable for any violations the FTC proves at trial, while barring Amazon from arguing that ROSCA did not apply to Prime signups.

“The bottom line is that neither Amazon nor the individual defendants did anything wrong,” a company spokesperson said in a statement.

“We remain confident that the facts will show these executives acted properly and we always put customers first,” the spokesperson added in the statement e-mailed to Reuters.

Report an editorial error

Report a technical issue

Tickers mentioned in this story

Study and track financial data on any traded entity: click to open the full quote page. Data updated as of 24/04/26 4:15pm EDT.

SymbolName% changeLast
AMZN-Q
Amazon.com Inc
+3.49%263.99

Follow related authors and topics

Authors and topics you follow will be added to your personal news feed in Following.

Interact with The Globe