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Coveo AI Selected by Docusign to Power Next-Generation Customer Support

Newswire.ca - Thu Jul 17, 2025

Enhancing Case Deflection and Agent Efficiency with AI-Search and Generative Answering

MONTREAL and LONDON, July 17, 2025 /CNW/ - Coveo (TSX: CVO), the leader in AI-Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every point-of-experience, announced that Docusign (NASDAQ: DOCU), the Intelligent Agreement Management company, has selected Coveo AI-Search and Coveo Relevance Generative Answering to transform its customer support experience.

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