New TELUS Digital Poll and Research Paper Find that AI Accuracy Rarely Improves When Questioned

U.S. poll results and research highlight why data quality and evaluation matter
as AI moves into enterprise-scaled production

VANCOUVER, BC, Feb. 11, 2026 /CNW/ - TELUS Digital, the global technology division of TELUS Corporation (TSX: T) (NYSE: TU) specializing in digital customer experiences (CX) and future-focused digital transformations, today released new user poll results showing that asking AI assistants like ChatGPT or Claude follow-up questions like "Are you sure?" rarely leads to a more accurate response. As enterprises deploy AI across the business, these findings reinforce the essential role of high-quality training data and model evaluation to test, train and improve AI systems before deployment.