Instrument NameTeleperformance ADRInstrument Symbol(TLPFY)

Instrument ExchangeOTC US

Teleperformance was incorporated on October 9 1910 in Paris. The Company delivers integrated solutions to corporations and administrative bodies worldwide to manage all aspects of the customer-relations cycle on their behalf. It provides solutions in particular in the fields of customer relationships (requests for information, subscriptions and signing-up, customer care, etc.), technical support (repair, optimization, etc.), acquisition of customers (sales and marketing actions) and debt collection. Its offer is multichannel-based (telephone, e-mail, chat, face-to-face, etc.) and can be applied to any business sector and in multiple languages. It is engaged in providing human resource management, management of infrastructures as well as technology. Group has approximately 110,000 computerized workstations serving more than 150 markets and has almost 149,000 employees across 229 contact centers in 46 countries. It is divided into two market segments: the customer interaction management market and the debt collection market.