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Virgin Hotels Chicago

203 N. Wabash Ave., Chicago, virginhotels.com. 250 rooms from $275 (U.S.).

Sir Richard Branson has always been an outlier, at least among his more conservative corporate brethren. Whether it’s his cheeky Virgin Airlines, jammed with high-tech, in-seat amenities, or the far-out Virgin Galactic, hoping to one day make space tourism as common as a trip to the CN Tower, the billionaire entrepreneur has always forged his own path. His Virgin Hotels, however, have been moving at far less than light speed. Mired in delays, the company’s first property launched this winter in Chicago (where it maintains a gate at O’Hare) intending to lure not just its frequent flyers, but also an inevitable horde of tourists in search of much more than deep-dish pizza and Mag Mile shopping. With plans to open in Nashville and New York in the next two years, the company is also hoping to attract an underserved market: the female business traveller.

Virgin Hotels, Chicago. ANTHONY TAHLIER PHOTOGRAPHY INC

LOCATION, LOCATION

The nexus of Chicago’s hotel boom used to be in the Gold Coast historic district. Sure, you’re close to North Michigan Avenue, but it’s not so convenient for theatregoers, Millennium Park visitors or business meetings in the Central Business District, known as the Loop. Virgin’s new property is equidistant from all of the above. The other benefit: You’re a three-minute walk from two Chicago Transit Authority train-line stops, linking you to both O’Hare (Blue Line) and Midway (Orange Line), where Porter flights arrive daily.

WHOM YOU’LL MEET

Aspirational office workers, hanging out in the Commons Club – the second-floor public space – checking their e-mails and sipping well-made cocktails. Divided into bar, “shag room” (private couches), library and kitchen, this is the place to see lawyers schmoozing clients and couples grabbing a bite before a show.

DESIGN

With the help of the Rockwell Group Europe, the Old Dearborn Bank Building has been restored to its glorious art-deco origins. The 26-storey landmark retains its ornate brass elevator doors and 1920s oak cigar bar (now a reception desk), where checking in is as easy as sending a photo on Snapchat, thanks to a large-screen tablet. Rooms are thoughtfully designed with sliding wooden doors embedded with a peephole, allowing you to divide the space but also to see room service from a secure distance. My wife liked having a yoga mat – to use in the ample gym upstairs – comfy robes and a lighted mirror with a makeup table large enough to play mah-jong on. I fancied the bed with a built-in corner seat at the foot, allowing for a comfy place to read.

EAT IN OR EAT OUT?

You have three options. Sample the pricey fare in the Commons Club ($11 for a small shrimp roll cut into four bite-sized pieces, $20 flatbreads), pop into Two Zero Three on the ground floor for coffee and wine plus small snacks in a pinch or grab a booth at the hotel’s signature dining room – Miss Ricky’s – for American diner food with a twist. The menu jumps all over the place: from fried chicken and waffles to turkey clubs and cheesy crab dip. Bottom line: Snack on-site if you’re time-crunched, but otherwise get out and taste what this food-obsessed city has to offer.


BEST AMENITY

Guests are offered free drinks in the Commons Club from 6 p.m. to 7 p.m. every night. But I also signed up for their loyalty program online before I arrived and was met with a bag of sweetened, dried fruit and a nice note when I got to my room.


IF I COULD CHANGE ONE THING

I’d fire Lucy. She’s not a person, but rather the hotel’s mobile app I downloaded before checking in. Lucy boasted that guests can “integrate their device into their hotel experience” by letting them change channels, adjust room temperature, order room service and manage playlists, but she turned out – like so many Cubs runs into the postseason – to be a big tease.