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THE SCENARIO
I recently received a promotion that sees me moving out of a day-to-day project management role, and into a leadership role. What is important for me to keep my eye on to be successful? What new skills do I now need to develop?
THE ADVICE
It's likely that for years you have been the go-to person in charge of the project details, and you probably pride yourself on your ability to keep everything under control. Now, it's time to hand responsibility for details to others and learn the soft skills to build a strong team:
Focus on relationships
Developing strong relationships with your team has likely been a small part of your job to date; it will now become a much bigger factor that will determine your ultimate success. These relationships need to be built not only in a meeting room, but also over lunch and other casual settings so you can really get to know the strengths and needs of colleagues.
Help others develop
You now hold some accountability for the success of those you lead. Most people deeply value growth and development and they will be looking to you for assistance. Help them see their possible career path, and what it takes to get there. A lot of new leaders do not recognize how important managing their staffs' careers is to their own success. It's a change of mindset and it takes time to develop the skills of a strong mentor.
Focus on your team
To be a strong leader, remember to consistently shine the spotlight on your team. This will enhance your profile with senior managers and customers alike, and will build your team's confidence and satisfaction because they are getting recognition. Give out ample praise to team members, and highlight their individual contributions. Let them know that you appreciate how they managed their tasks and what skills and strengths they demonstrated that helped contribute to a success for the company.
Manage up
While managing the work of others, remember that you also need to manage up. Keep your boss and top management informed of your successes, and also where you may need assistance. Find out what information they want on a regular basis, and give it to them. And while touting your team's successes and innovations, don't forget to showcase your own when appropriate.
Katie Bennett is a coach and speaker living in Vancouver and is head of Double Black Diamond Coaching.