Skip to main content
nine to five

Interested in more careers-related content? Check out our new weekly Work Life newsletter. Sent every Monday afternoon.

THE QUESTION

I was two years into my first post-grad job when I made a huge mistake and got fired for it. I don’t really know where to go from here. I’ve never been fired before, not even from a part-time job, and my self-confidence has been shattered. People are telling me I should just leave that job off my resume, but it seems wrong to omit it. Is there a way that I can professionally own up to the mistake? Should I not use that job as a reference? What’s the best way for me to recover and move forward from this?

THE FIRST ANSWER

Shauna Cole, founder, hirediverse.ca, Saint John

First, the expectation to be flawless throughout the job search process creates unnecessary pressure and leaves little room for being human. It’s understandable to feel concerned about this situation. You’ve already taken an important step by taking responsibility. Everyone makes mistakes in their career. What matters is learning from them and moving forward, which it sounds like you’ve done.

From here, your focus should be on controlling the narrative. Hiring decisions are risk-based and oversharing creates unnecessary concern. A clear, neutral answer keeps the focus on your value, not the situation.

Keep this role on your resume. Removing two years of experience creates a gap that is often seen as a red flag and can be more difficult to explain in an interview. Addressing a gap can raise more questions than addressing a transition. At the same time, do not use this employer as a reference. Instead, choose someone who can speak to your strengths and day-to-day performance in a credible way.

When explaining your departure, no one needs the full story. Prepare your answer the same way you would for any interview question: keep it concise, neutral and forward-looking. For example: “The role ended because our expectations weren’t aligned.”

At the end of the day, confidence comes from preparation. Practice your answer so you can deliver it clearly and move the conversation forward.

THE SECOND ANSWER

Erica Nye, registered clinical counsellor and Canadian certified counsellor, Connect Therapy and Career, Squamish, B.C.

Your instinct to keep that job on your resume is right. Two years is substantial work experience and an unexplained gap raises more questions than a job that ended badly. The resume itself doesn’t disclose why you left. That conversation happens in interviews.

When the question comes up, and it will, the goal is a non-event, not a confession. Prepare a brief, accountable answer: what happened, how you take responsibility and what you’d do differently. It only needs to be two to three sentences. Hiring managers typically screen for self-awareness and composure, not for relitigating the mistake. On references, the role isn’t off-limits; only the manager who fired you is. Colleagues or other supervisors from that job may still speak to the quality of your work.

Being fired for a serious mistake can trigger shame and shame makes hiding feel like the right response. But hiding, including leaving the job off your resume, keeps you stuck rather than moving you through it. Self-punishment can feel like the appropriate response to a serious mistake. It isn’t the same as learning from one.

What moves people forward is owning it without being consumed by it: understanding specifically what happened and what you’d do differently. The fact that you’re asking how to do this honestly, rather than how to get away with it, suggests you already know what to do.

Have a question for our experts? Send an e-mail to NineToFive@globeandmail.com with ‘Nine to Five’ in the subject line. E-mails without the correct subject line may not be answered.

Follow related authors and topics

Authors and topics you follow will be added to your personal news feed in Following.

Interact with The Globe